I was driving home tonight and the pickup in front of me had a giant decal in the window that read AMERCIAN MADE!
I thought to myself, "Wow, is that really true and does it matter any more?"
The reality is that much of the equipment in the truck is not made in America, it is made outside the country, imported and the put into the truck in the United States. So if anything, to be accurate, what the decal really should say is "American Assembled!"
And, with the flattening of the world, does it really matter if you say your product is "Made in the USA?" My suggestion is that it matters a whole lot less than it ever has. People know that most of what they buy is built where the cost of production is the lowest. And, if your product really is completely manufactured in the United States, what does that mean?
The focus should really be on what is important to the people who buy your products, is it reliable, will it solve my problem, how is it better than the twenty or thirty competitive products that I've already looked at? And, if all things are equal, are you price competitive?
Unfortunately, it matters only to a small majority of people whether or not the product is made here or someplace else. A large percentage of your buying audiece wasn't even born here and may have brand loyalty to the companies that American made products compete with. It is your job to solve their problem, reduce their pain, make them feel like they've made the best choice possible. If you can do all that with a product that is 100% American made then leverage that as the icing on the cake, not the invitation to the party.
Now before you go crazy and hang me out to dry, I want you to now, I'm a huge proponent of manufacturing here in the United States, I think a problem with our economy is that we've let too much manufacturing leave our shores. But none of that matters when it comes to whether or not you'll buy the heating and airconditioning system that was built from the ground up here or the one that was shipped here that works better and costs less.
I truly believe that the problem of the economy in the United States will be solved by small and mid-sized businesses not the government and for that to happen we all have to become much better marketers and communicators. If not, we stand to lose . . . a lot.
I'd really value your opinion on this, I'm going to be pondering it for many months to come. Please take a moment and share your thoughts in the comments.
When you begin thinking about what really matters to your customer and focus on that your business will grow. And after the sale, celebrate with a good old American Draft Beer or California cabernet . . . unless of course you prefer Corona or Aussie Reds.